Contact Templateina

Thank you for choosing Templateina! We’re a small but passionate team dedicated to creating high-quality digital products for bloggers, creators, and businesses worldwide. If you have any questions, feedback, or need support, we’re here to help.

How to Reach Us

We offer multiple ways to get in touch—choose the one that works best for you:

What to Include in Your Message

To help us assist you faster, please provide:

• ✅ The name or link of the template you purchased
• ✅ Your website URL (if applicable)
• ✅ A clear description of your issue or question
• ✅ Screenshots (especially for design/bug reports)
• ✅ Your time zone (so we can estimate response time better)

Response Time

We typically reply within:

• WhatsApp / Telegram: Within 2–12 hours (during business days)
• Email: Within 24–48 hours

Note: We’re based in Mozambique (CAT: UTC+2). Support is not 24/7, but we do our best to respond quickly!

Before You Contact Us

Check these resources first—they might solve your issue instantly:

• 📄 Documentation included with your download
• ❓ FAQ section on the product page
• ▶️ Installation video guides (if available)

We don’t offer phone calls, but our text-based support is thorough and friendly. Thank you for being part of the Templateina community!